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All clients will log you in with your primary user account by default you may be prompted to authenticate to complete the login.

Log inīy default, Skype for Business for Windows launches automatically when you log into Windows, although you can change this setting. For more, see About office telephone equipment at IU. You can also email Communications Planning and Implementation. Before making your decision, we recommend you contact UITS Telecom: at IU Bloomington, call 81 option 3 at IUPUI, call 31 option 3. If you want others to see you in videoconferencing, you'll also need a webcam. To use the voice communication capabilities of UniCom, you'll need a headset, or a phone optimized for Skype for Business 'qualified' devices may not be fully supported.

For mobile clients, see Mobile clients to use with UniCom.

For information about features in Microsoft Teams, see Microsoft Teams help & learning. For information about features in Skype for Business on Mac, see Explore Skype for Business.

If you use a Mac, you can download the Skype for Business installer or Microsoft 365, which includes Microsoft Teams for Mac and mobile apps for your smartphone or tablet, from IUware.

Both Skype for Business and Microsoft Teams at IU are included in Microsoft 365.

For more information on Microsoft Teams, see Get started with Microsoft Teams at IU. During the transitional period, you can use either service (with few limitations) to communicate with multiple people via phone, instant messaging, or video. IU is currently migrating from Skype for Business to Microsoft Teams at IU.

VoIP phones will transmit the location correctly if used in the location where they were installed.

You should use a different phone number to call 911 if you are using Skype for Business via Remote Desktop.

If you are remotely connected to a computer on campus, you cannot update its automatically assigned campus location.If you don't set it, no location information will be transmitted to emergency responders. If you're signed into Skype for Business both on and off campus, you will not be prompted to set your location information on the off-campus device, but you can still do so following the instructions below.If you're off campus and not connected to the VPN, Skype for Business will not prompt you to set your location, but you can still do so following the instructions below.If you're off campus and connected to the VPN, Skype for Business will prompt you to set your location.If you notice any problem with your location information, you can report location changes at 911 Location Change, or contact your campus Support Center. However, location information may be somewhat less accurate or precise when connected to the wireless network than with a wired connection. If you're on campus, your location information will update automatically, and be reported to emergency responders correctly, even if you take your device to another campus location, unless you are connected to a VPN.How Skype for Business receives location information

To be activated for the UniCom service, you need to read and agree to the IU Emergency 911 Acknowledgement Statement explaining this (IU Exchange login required). UniCom Basic users can only call other UniCom users by name, and thus cannot use UniCom to dial 911. The way Skype for Business gets your location will vary based on how you are connected see below. Therefore, you should ensure that Skype for Business has correct location information for you in case you need to use it to dial 911 however, UITS recommends using a cell phone or any available landline to call 911 if possible. If you're a faculty or staff member, you can use Skype for Business to make phone calls from remote locations as well as on campus, and these calls will use your office phone number, no matter where you are.

If you still cannot identify your IT Pro, call the UITS Support Center at 81 (Bloomington) or 31 (Indianapolis). To learn the name of your department's IT Pro, consult your supervisor, your departmental website, or IT People.

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